Refund policy

Refund Policy for Gecko Glow Beauty

Returns
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in the same condition received.

Non-returnable items

Used beauty products

Items marked as final sale

Gift cards

Refunds
Once your return is received and inspected, we’ll notify you. If approved, a refund will be issued to your original payment method.

Exchanges
We replace items if they arrive defective or damaged. Contact us within 7 days of delivery.

Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

How to Start a Return
Email us at support@geckoglowbeauty.com with your order number and photos (if the product is damaged).